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Support Center

Tips and tricks, step-by-step instructions and answers to frequently asked questions (FAQ) – this and much more can be found 24/7 at the

Chat with us

Open:
Monday – Sunday
00:00 – 24:00 H

Closed until further notice

Email Wizard

Are you only looking for email settings?
With the Email Wizard you can set up your email address on your computer or phone.

Sales

Are you interested in our services and products? Our friendly sales team will be happy to answer all your questions.
Open:
Monday – Friday
08:00 – 17:00 H

Except on public holidays

Sorry, we are closed

We’ll respond on the next business day.

Administration/Billing

You have a question about invoice, subscription, order, domain registration or domain transfer? We will be happy to answer your question.
Open:
Monday – Friday
08:00 – 17:00 H

Except on public holidays

Sorry, we are closed

We’ll respond on the next business day.

Technical support

Support for technical problems. Do you have an issue or a question? Our friendly and competent staff will be happy to help you.
Open:
Monday – Sunday
00:00 – 24:00 H

We are open

We guarantee to answer within
1 hour.

Postal address

Altavis GmbH
Haerdlenstrasse 20
PO Box
8302 Kloten
Switzerland

Legal notice

Registered office
Kloten

Commercial Register of the Canton of ZH
CH-020.4.036.002-0

UID number:
CHE-113.757.254

Altavis GmbH is the owner
and operator of this website.

VAT ID / Bank accounts

VAT: CHE-113.757.254 MWST

Bank account
Zürcher Kantonalbank
Postfach
8010 Zürich
IBAN: CH30 0070 0114 8036 5832 1
BIC: ZKBKCHZZ80A